Home > About Us > FAQ

FAQ

1.Q: What kind of payment terms can you accept?

A:Our common payment terms are T/T (30% in advance) and L/C. Of course, if you want other payment terms,we can accept it according to your requirement.


2. Q:Can you produce customized products

A:Yes, we support customization. We are proud of having a team of experienced engineer and designer. We can design and produce the products you need.


3. Q:What is the main products of Rapid Aluminum?

A:Our main products includeAluminium Scaffolding System, Aluminium Shoring and Panel Slab FormworkSystem and Personnel Access Equipments. And we support customized products.


4.Where is your company and how can I visit at your company? Where is your factory located?

A: Our company location is 107 Xigang West Road, Xishan District, Wuxi City, Jiangsu Province, China. It takes only 45 minutes to take the high-speed train from Shanghai to Wuxi.

We will drive to pick you up at the railway station or airport. Warmly welcome you come to visit at our factory.


5.Q: Do you have any certification?

A:Yes, We have many certificates, including CE, ISO9001, SGS, AS&NZS. If your area requires a special certificate, we will take our products for inspection and we are confident that our products will pass the quality requirements you need.


6. Q: How can I know your product quality?

First, We can provide samples for you.We can also provide you with quality inspection reports. It will be the best if you come to our company in person , we will show you the quality of the product.


7. Q:What advantages do you have to make me choose your products?

A:1. We have competitive price and best quality

2. We are certificated with ISO9001, CE, SGS.

3. Best service (Waiting for your requirement whole day)

4. Flexible payment with T/T,L/C and etc

5. Good production ability(300 workers)

6. Quick delivery and package


8.Q: Can you accept OEM service? 

A. Yes. We accept OEM services, and we can provide all kinds of products as customer's request.


9. What is your the delivery time? 

A. In normal condition, it is 15-20 days after payment, but it also depends on the quantity. If your quantity is large enough, it is about 30-40 days.


10.Q. Will you delivery the goods on time?

A: Yes,we promise to provide the best quality products and delivery in time no matter if the market price change lot or not.Honesty is our company’s tenet.


11. What is your common packing?

A: Our normal package is steel strip. We can also do package according to your request.


12. Do you have a catalog for reference?

A:Yes, our catalog is on our website, please download and check it.